This article covers all information your team needs to take the new CSI Mobile into use:

• prerequisites that will need your attention before CSI Mobile activation can start
• CSI Mobile activation steps once all prerequisites are fulfilled
• detailed instructions for you as a CSI Mobile power user. 

How does the new CSI Mobile differ from the previous one 

The new CSI Mobile offers a lot of functionality compared to the previous version. To familiarize 
yourself with its functionality, please see the CSI Mobile Functionality Overview and CSI Mobile 
User Guide documents. 

However, the main difference between the new and the former mobile application is technology. We 
have developed new CSI Mobile using the latest modern technologies to provide a secure and stable 
tool to use some key functions of the CSI software. It utilizes the CSI API (application programming 
interface)  that  allows  different  software  components  to  communicate  with  each  other,  e.g.,  by 
requesting data and actions. The same CSI API will be used for all future CSI software products. 

Thus, when taking the new CSI Mobile into use your office also needs to be activated in the CSI API. 
It  sets  a  few  CSI  software  related  prerequisites  to  all  CSI  customers.  In  case  you  use  the  CSI 
software as OnPremise (having the CSI database on your own server environment), you need to 
take some more actions. 

The admin for CSI Mobile (CSI API) should be a CSI power user having access to the CSI software 
settings. If possible, we recommend selecting to this role a CSI power user with good IT skills. 

Next Steps: 

• New mobile: Prerequisites for cloud customers
• New mobile: prerequisites for On-Premise customers
• New CSI mobile: activation steps