New CSI mobile  has some minimum requirements you need to take into account.

Prerequisites related to the CSI software

1. Minimum Version: Ensure your CSI software has the 12.1 version from June 2025 or 
newer.

2. Database integrity: Ask the CSI team to correct (for free) any integrity issues (foreign key 
errors) in your CSI database. 

3. User Email Configuration: Please ensure that all active CSI users have their email 
addresses added to their user information in the CSI software. CSI API access is granted 
via enterprise authentication, and all user invitations are sent via email.

4. Plugins and customized fields in your CSI software: Check if your software (CSI 
Lawyer or CSI Professional) has any plugins or customizations which the CSI API may not 
be able to handle. Such customizations cover e.g., fields that have been set as mandatory 
in the CSI software. 

Prerequisites related to OnPremise environment

1. Create a new SQL Login for the CSI API

• Ensure that Mixed Mode Authentication is enabled on your SQL Server. This allows 
the use of both Windows and SQL Server authentication, including support for contained 
database users.
• The CSI API requires SQL Server credentials with db_owner permissions on the CSI 
Lawyer database.

2. Ensure your SQL Server’s security 

To protect your environment, we also recommend the following security practices:

• Require complex passwords. 
• Limit Database Access; Only CSI’s Azure IP addresses (as listed above) should be 
allowed through your firewall.
• Regularly Review Security Settings; Periodically audit your SQL Server security 
configuration to identify and mitigate any risks.
• Consider Enforced Encryption on SQL Server; Get familiar with the Microsoft 
documentation on this topic if you find this necessary.

3. Configure your firewall to enable network access

To allow secure connectivity between your database and the CSI infrastructure, please 
configure your firewall to allow outbound TCP traffic from your SQL Server to the following 
IP address:

• Production Environment: 20.240.1.102 
• Recommended Port: For security reasons, allow traffic on a non-standard port (e.g. 
2525) instead of the default 1433.

4. Provide CSI with the required information 

Please send to CSI (support@csihelsinki.app) the following details to facilitate the 
deployment:

• Name of your CSI database
• SQL login credentials (username and password with db_owner access)
• Note! For security reasons, send the SQL user’s password directly to Arvind 
Sedha by a secure email (arvind.sedha@csihelsinki.fi) or by text message (+358 41 
730 3281).  
• Designated power user's full name and email address
• Your external IP address and the specific TCP port to be opened.

Security Note: The CSI API infrastructure is hosted in Microsoft Azure and built to follow industry-
standard security practices. Database access is strictly restricted to our CSI Azure environment - 
no external or public access is permitted. All traffic is authenticated and encrypted.

Next steps: New CSI mobile: activation steps