For identification, you may be able to use a customer’s previous identification event. If the customer already has a completed, sufficiently thorough, and still valid identification, its information can be copied to a new identification event. This facilitates handling identifications, for example, if the customer has several matters with the same risk level.

To check the status of the customer’s previous identification events:

• Open the customer’s pending identification event.
• Select the “Attach to Existing Identification” button from the ribbon.
  
  
• The software opens a list of the customer’s previous identification events.
• If a suitable identification event is found, select it from the list to copy the identification information.

After copying, the identification event shows a link to the previous identification and its date.

The “Mark as Reviewed" button on the ribbon marks the previous identification information as rechecked, sets the identification event to status “Done,” and fills the "Completed on" date with the current day and the "Performed by" field with the current user.