The Anti-Money Laundering Act, which came into force in July 2017, obligates legal professionals to know their customers and their business, and to report suspicious transactions or suspected terrorist financing. The law applies to attorneys, lawyers, and other office staff when handling matters related to a customer’s financial activities or real estate. 

The identification required by anti-money laundering legislation is performed outside the CSI software, and documents containing customer identification information are not recommended to be stored in the software. For identification, the software can be integrated with KYC (AML) services. 

However, the software provides functions for detecting the need for customer identification, initiating identification, monitoring its progress, and managing the matter while identification is in progress. Identification features are disabled by default, and the power user can activate them in the settings. 

In CSI software, you can perform the following identification-related functions:

• Define the required level and interval of identification for each customer, as well as the user groups authorized to perform identification
• Detect missing identifications necessary for handling the matter and initiate them via the matter or customer
• Centrally monitor the status of all identifications and initiate missing ones.

The software manages the identification status based on the required identification level and the customer’s risk assessment, and ensures, according to the power user’s definitions, that a matter is not inadvertently progressed by recording transactions or generating invoices if identification is missing.