To enable user access to the software", users must be authenticated. There are different options for logging into the CSI software:

• Username and password
• Domain login name
• Entra ID

In all options, an administrator must add the identifier to the user's information in the software settings, under users.

There are different options for logging into the CSI software:

• Domain logon name
• Entra ID
• Username and password

In all options, the administrator must add the identifier to the user's information in the software settings, under users.

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Different options can be used simultaneously. When using the MyDesk quick login application, a username and password are required. However, when Entra ID authentication is enabled, you can only log in to the CSI software with an Entra ID. You can read about enabling Entra ID authentication from HERE.