The software manages customers as follows:
- All customers and parties (coparty, payer, opponent etc.) related to matters are added to the software as so-called customers. The customer’s actual role is then defined on the matter level.
- A customer is added to the software only once to ensure that conflict checks cover all previous matters.
- In the software, customers are divided into corporate customers (companies and associations) and private persons. This enables linking private persons to companies as contact persons, and easily changing the link if a person moves from one company to another.
- Corporate customers can also be linked to each other as a parent company / subsidiary structure. This enables, for example, invoicing status to be viewed at the group level.
- The basic information of customers is visible to all users of the software.
The customer window provides visibility into all information related to the customer. In addition to the customer's basic information, you can view their matters, invoices and payments through the window, unless their visibility is restricted.
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