The method for saving the customer's billing address depends on how many addresses the customer has.
The customer has only one address
Save the customer's only address (Address Line 1 + Postal Code + City + Country) in the customer's information under the Address tab. By default, invoices for all of the customer's matters will be sent to this address.
The customer has a separate visiting and invoicing address
Save the visiting address (Address Line 1 + Postal Code + City + Country) in the customer's information under the Address tab.
Add the separate invoicing address as follows:
- Go to the customer's Addresses folder and select New.
- Fill in the Address Name in the address window to make it easier to search for. This information will not be printed anywhere.
- Select "Invoicing" as the Address Type to use it as the customer's default invoicing address.
- Fill in the address details (Address Line 1 + Postal Code + City + Country).
- The address will now appear in the Invoicing Address field in the customer's information, and by default, invoices for all of the customer's matters will be sent to this address.
The customer has multiple invoicing addresses
A customer may have several matters, each with different invoicing addresses. Define them as follows:
- Save the visiting address in the customer's information under the Address tab.
- Save all of the customer's invoicing addresses in the Addresses folder as described above.
⚠️ Note: Do not set the address type of any of these addresses to "Invoicing". - Define the invoicing address per matter in the matter's Parties folder:
- Open the details of the relevant party.
- Search for and select the correct invoicing address in the party’s Invoicing Address field and save.
- Repeat this process for each of the customer's matters.
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