If the reference number data is fine, the payments are automatically adjusted to the invoices and no separate adjustment is required. If the customer has paid the open amount of the invoice with a correct reference, the status of that invoice becomes paid.

If the customer pays only a part of the invoice, the invoice will remain open and can be reprinted to the customer to be paid. Alternatively, an adjustment, equal to the open amount of the invoice, can be made and registered as a credit loss.

If the customer pays too much, part of the payment will not be adjusted and must be either adjusted to another invoice of the customer, posted manually, or returned to the customer.

Adjustment proposals

Adjustment proposals make it easier to adjust reference data. If the payment in the reference data cannot be automatically adjusted, for example due to a missing reference number, you can check if there are invoices in the software with an open amount equal to that of the payment. If found, you can make the adjustment manually.

Once the reference payments have been imported to the software, the unadjusted payments will stand out with a yellow triangle in the summary window.

1. Select the unadjusted payment’s row and Adjustment proposals.
2. The software opens a list of invoices with an open amount equal to the unadjusted amount of the payment.
   
3. Select the invoice and the Adjust button.
4. The payment is now adjusted to the selected invoice and the window closes.

You will return to the summary window, where you can search in adjustment proposals for the next unadjusted payment or close the summary.