If a maximum price has been agreed with the customer, you can set a price limit for the matter to ensure that no work beyond the agreed limit is performed. The power user can configure the software either to display a warning or even to prevent saving new transactions if the value of the recorded transactions exceeds the agreed price limit.
A price limit is an alternative to a fixed‑priced matter, and they cannot be used simultaneously.
Defining the price limit and the price alert limit
To enable the price limit, the power user defines in the Settings (Application parameters > Business Unit parameters > Transaction > Transaction parameters > Warning for exceeding price limit) how the software reacts when the limit is exceeded. The options are Error, Warning, or No warning.
After this, you can define a matter‑specific price limit on the Invoicing tab. When the limit is reached, the software will warn the user or prevent saving further transactions to the matter.
To ensure you can react in time, you can also set a price alert limit on the Invoicing tab so that it is suitably below the fee cap. For example, the price limit can be set to 10,000 € and the alert limit to 9,000 €.
Monitoring matters with price limits
You can monitor all matters with a price limit in the "Matters with Price Limit" view under the Matters folder. If you have a responsible role in a matter with a price limit, you can track its status in the "My Matters Exceeding Price Limit" view. If the price alert limit has been exceeded, both views display a red warning triangle after the matter row.
Other users can also activate monitoring of price alert limits for matters in their own tracking.
This is done by selecting the matter in the list and using the Monitor Price Alert button (with a link icon) in the ribbon to enable or disable monitoring.
Once you have added a particular matter to price alert limit monitoring, you can track its status by selecting the Matters folder view “Monitored matters exceeding price alert limit".
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