You need separate user credentials for the support site. By clicking the Sign In button in the top menu, a login window will appear.

Start the registration process by selecting the appropriate option below the Sign In button:

• If you have already been in contact with CSI Support by email (at help@csihelsinki.fi), select Request password under “Emailed us for support?”. You will be asked to provide the email address where the password and login instructions will be sent.
• If you have not previously contacted CSI Support, or if you want to register with a new email address, select Sign up under “New to CSI Helsinki Oy?”. You will be asked to provide your name and email address, to which a welcome message will be sent.

If the messages do not seem to arrive, please also check your spam folder.

Follow the instructions you receive to complete the setup of your user account.

After that, you can log in to the support site from the top right corner of the page by clicking the Sign In button and entering your email address and password.